Great customer service every time I called. Had 1 glitch with shipping of our flooring. (why only a 4 star for total experience) The shipping company couldn’t deliver our flooring down our street and required a smaller truck which is an added cost I was unaware of. I was not happy. They worked with me and it all worked out and I just recently ordered with them again.

I purchased Armstrong American Scrape Hickory Candy Apple SKU: SAS-509 wood flooring in Jun of 2015. Recieved excellent price, service, and material quality. Have recommended to friends and family.

NiceFloors.com was just great! When I called them it was before Christmas and they were really nice and took care everything.

Excellent pricing and service, I would buy from this company again.

Great customer service, competitive pricing even with shipping

After deciding on Lauzon flooring, we contacted several online sites to discuss installation, pricing, shipping, etc. Many didn’t respond and another took a week to provide prices. When we called Nice Floors, we had a return call from Chris, that same day! Chris was very helpful and experienced in flooring techniques. We learned a lot from our conversations with him. He was very friendly and always got back to us quickly when we needed an answer or guidance. Once we decided exactly what we wanted/needed, Ashley provided us a quote the same day! The BEST price by far of any online company, as well as local flooring company quotes. She provided us the info we needed to track shipments. When part of our order was not correct, we called Ashley and she took care of it immediately. We had the correct items within a few days and a return shipper for wrong items. To sum up, Nice Floors by far has the best pricing for flooring and shipping. They are easy to work with, knowledgeable, friendly, and customer service oriented.

I highly recommend nice floors.! They’re pricing is very competitive and their products outstanding. We installed 1900 ft.² of hardwood throughout our home. Customer service was very helpful in making sure the floors were delivered on time. Our installer picked iup the flooring at a central location. All of the wood was in perfect condition. I even had to order additional wood because we went into another room. Customer service helped me get the flooring very quickly and it was a perfect match. As we were trying to determine if this particular wood would be a great fit for our home customer service sent us additional photographs and was very accommodating. I would use them again except we just installed new flooring throughout our home! We could not be happier!!

I shopped around for weeks trying to get the best pricing and Nice Floors won by a landslide. They provided me with excellent customer service and had my order to me within a week. Would recommend them to anyone!

Great pricing, with friendly, efficient and courteous service. The flooring I ordered was delivered much quicker than expected. I would definetly use Nice Flooring again!

1-This company had hands down, no contest the best price on the material I needed, and I did shop this product HARD — probably got at least 10 quotes including from 2 local big box stores and at least 3 local distributors. NIcefloors had a pricing difference big enough to comfortably overtake the cost of the long distance shipping compared to the lowest option. 2- I was kept thoroughly informed throughout the progression of this order although there was a backorder condition that led me to change products after the order. This was not complicated at all. When Compared to most internet purchases I’ve made, it’s clear that this company makes it a priority to build a good rapport with its customers and in general, makes you feel taken care of. 3-The delivery was well coordinated for such a large shipment to a residence. The driver arrived precisely when he said he would and cheerfully went out of his way to manage the difficulties of getting 68 large boxes of wood flooring into a private residence.