Effective Date: 7-1-2023
At River City Flooring dba Nice Floors we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services and website. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect:
1.1. Personal Information:
We may collect personal information such as your name, email address, postal address, phone number, and other relevant contact details when you provide them voluntarily. We may also collect demographic information and preferences to improve our services and tailor our offerings to your needs.
1.2. Automatically Collected Information:
When you access our website or use our services including SMS, we may automatically collect certain information, including but not limited to your IP address, browser type, device information, operating system, and usage data. We use various technologies such as cookies, web beacons, and analytics tools to gather this information.
Use of Information:
2.1. Provide and Improve Services:
We use the information we collect to provide, maintain, and improve our services, respond to your inquiries, and fulfill your requests. This includes personalizing and enhancing your experience, analyzing usage patterns, and ensuring the security of our systems. SMS consent is not shared with third parties or affiliates for marketing purposes.
2.2. Communication:
We may use your contact information to send you important notices, updates, promotional materials, and other communications related to our services. You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us directly.
2.3. Legal Compliance:
We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use and disclose your information to protect our rights, privacy, safety, or property, as well as those of our users, employees, or the public.
Data Sharing:
3.1. Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as website hosting, data analysis, payment processing, customer support, and marketing. These providers have access to your information only to perform their designated functions and are obligated to maintain its confidentiality.
3.2. Business Transfers:
In the event of a merger, acquisition, sale, or other transfer of our assets, your personal information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you and obtain your consent if your information will be subject to a different privacy policy.
3.3. Legal Requirements:
We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of your personal information once it is no longer needed.
Your Rights:
You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights or have any questions or concerns about our handling of your personal information, please contact us using the information provided below.
Children’s Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without obtaining parental consent. If you believe we have collected personal information from a child without parental consent, please contact us immediately, and we will take steps to remove the information from our systems.
Third-Party Links:
Our website or services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. Please review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:
River City Flooring dba Nice Floors
2201 Plantside Dr.
Louisville, KY 40299
info@nicefloors.com
1-888-633-6506
By using our services or accessing our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services or provide us with your personal information.
Message frequency varies (e.g., [up to X messages per month/week], or as needed based on your interactions with us). We may use automated systems, including an automatic telephone dialing system, to deliver these messages.
2. Consent and Opt-InYou provide express written consent to receive these messages when you:
Important: Consent to receive automated marketing or promotional text messages is not a condition of purchase. You can still buy from us or use our services without opting in.
3. Message and Data Rates Message and data rates may apply according to your mobile carrier plan. We are not responsible for any charges you incur from your carrier.
4. Opt-Out (Unsubscribe)You can stop receiving messages from our SMS Program at any time. To unsubscribe:
After opting out, you may still receive transactional or service-related messages if required for your account or orders (unless you contact us directly to request otherwise). If you unsubscribe from one program, you must separately unsubscribe from any others.
5. Help and Support
For help or more information, text HELP to the number from which you receive our messages, or contact us at:
6. Data Collection and Use
When you opt into our SMS Program, we collect your mobile phone number and any other information you provide (e.g., name or preferences). We use this data to:
We may share your phone number with trusted service providers who assist us in delivering the SMS Program (e.g., SMS platform providers), but we do not sell your phone number to third parties for their own marketing purposes. For full details on how we handle your personal information, please see our Privacy Policy .
Last Updated: 4/17/2026
