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About NiceFloors

Jessica McQueen

Customer Service Supervisor

Jessica joined the Nice Floors team in 2020, with several years of retail flooring customer service and wholesale flooring sales experience. She grew up in Louisville, Kentucky and received a Bachelor’s Degree from Western Kentucky University in 2005. Jessica takes great pride in helping her customers find the best floor for their families at the best possible price, and is very creative when it comes to finding solutions to any problems thrown her way. In her spare time, when she isn’t thinking about flooring, she enjoys reading, spending time outdoors, and listening to endless hours of her favorite band, Lord Huron.

Tabatha Cummins

Customer Service Specialist

Tabatha came on board with Nice Floors in 2021 with a number of years in retail flooring sales and customer service. With knowledge of thousands of products and brands, and relationships with many suppliers across the country, Tabatha is a wealth of information when it comes to flooring. Her positive outlook and hospitality shines through to her customers, gaining dozens of positive reviews and repeat customers. She is a mother to a teenage son, and a four year old daughter who fills her life with joy and laughter.

Stephanie Ernst

Customer Service Specialist

A business professional with several years of sales experience specializing in building long lasting customer relations. She holds a Bachelor of Science in Business Management and Certificate in Conflict Management. She takes pride in building her career with Nice Floors and works diligently to achieve customer satisfaction by assisting them with finding and obtaining quality floors. Working alongside Jessica and Tabatha, they become efficient in ensuring your online floor shopping is a pleasant experience.

Steve Chesser

Warehouse Manager

Steve has been in the warehouse and receiving for over 20 years. He has been a warehouse and receiving manager in the flooring industry now for 5 years. He is married to wife Sherry and they have one child. He enjoys being a bi-vocational minister, spending time with family and antique cars.

Ashley Hasty

Chief Operation Officer

Ashley began working with Chris in 2009 on a non-flooring passion project of his. He came to her in 2012 with an idea to launch a website to ship floors all over the country. She got on board with helping Chris develop a website to enable customers all over the country to get great value and great service when purchasing floors and has never looked back. She loves helping customers shop for the right floor for their home and “getting scrappy” to help customers find any savings she can to get them the Nice Floors they’ve always wanted, within their budget.

Chris Brumley


Chris has been in the flooring industry for 36 years. He started out as a road rep for carpet, made his way to become an installer, sand and finish artisan, and eventual retail business owner of River City Flooring, in Louisville, KY. Began in 1997. He now owns and operates River City Flooring locally in Louisville and started Nice Floors in 2013 with a vision of bringing first quality floors to the masses, shipping floors all over the country. His vision continues to put Nice Floors ahead of others when it comes to quality service, products, and price. was born from the idea to offer name brand flooring products at discount prices to the general public, ALL OVER THE U.S. We are experienced in floors for over 30 years, and we can now offer the best hardwoods, laminates and waterproof vinyl floors, and deliver these products right to your home! We love helping you to select the right product for you particular needs and we work hard to get you the BEST price we can, shipping included. If you are building a new home or remodeling an existing home, we can help you find the perfect floor.

We are located just a few hours from the Appalachian-Blue Ridge forests which contain over 150 different species of trees, and supplies most of North America’s hardwoods. Many of the world’s largest hardwood flooring manufacturers are located in this region which gives us access to hundreds of styles and brands. We often visit the different manufacturers to personally view the quality and the sustainability of their operations.

We work with a network of LTL freight carriers to bring you the best floor for your home at the best price and the best service.

We want to “Thank You” for the opportunity to work with you and to help make your home project a success. Be sure to get your custom price quote by calling 1-888-633-6506 or clicking here.

We are NICE to work with at NICE FLOORS! Read our customer reviews to find out why you should buy your floors from